European Process Excellence Awards

Process Excellence Summit London, QEII Conference Centre 15th-18th April 2008. Awards Finalists Announced:

INNOVATIVE PROJECT
Royal Bank of Scotland	Online Process Diagrams
ScottishPower	Customer Collections Live Debt Improvement
ScottishPower	Long Term Vacants
Whirlpool Europe	6th Sense Oven
ScottishPower	Long Term Vacants
Whirlpool Europe	6th Sense Oven
DFSS PROJECT
Delphi	Wire Specification for Engine Compartment Harness
ScottishPower	Final Debt Reduction
Whirlpool Europe	6th Sense Oven
Whirlpool Europe	Power Clean Model Line
Whirlpool Europe	Pyrolitic Oven Door Optimisation
MANU PROJECT
Delphi	Taping Process Improvement
First Sumiden Circuits	Reduction of Handling Defects for Hard Disk Drive FPC
Hindustan Zinc	Reduction in Cycle Time of Silver Refining Process at Silver Recovery Plant
Whirlpool	Wrong Distribution Elimination in Soap Dispenser
S&T PROJECT
British Gas	Job Booking Rules
CHEP	Customer Disputes
Firstsource Solutions	Improve Keyable Claims in Group J of Project Everest
Reliance Industries	Achieving Excellence in Occupational HSE
FAST TRACK PROJECT
ScottishPower	Faults and Emergencies Process Improvement
Sutherland Global Services	Customer Experience Improvement
Sutherland Global Services	Service Level Improvement
Whirlpool Europe	Cooktop Valve Torque Issue Resolution
FINANCIAL SERVICES PROJECT
ABN Amro	Complaint Handling, Singapore
ABN Amro	Personal Loans, Singpore
HSBC India	Project Quick Collect
HSBC India	Account Opening Process Re-Engineering
IMPROVEMENT PROGRAM
Delphi	I&CIM Deployment in Delphi Packard Europe
Reliance Industries	Lean Six Sigma Deployment at Reliance Corporate Support Services
ScottishPower	Energy Retail Improvement Programme
Whirlpool Europe	OpEx Program

Please note application submissions for the 9th Annual Process Excellence Summit will ONLY be accepted in electronic format.

Please click on the links below for more information:

What are the Excellence Awards?
Who can enter?
How to enter for an award
Application categories
Process Excellence Awards Judging Panel
Judging Panel
Rules regulations & procedures for entry submissions

What are the Excellence Awards?

Open to any company, the Excellence Awards have been established to honour, recognise and celebrate projects that demonstrate true best practices.

And celebrating is exactly what you'll be doing if you win one of 2008's Excellence Awards! The Winners and Honourable Mentions will be announced at the dazzling Awards Ceremony and Gala Dinner at the 9th Annual Process Excellence Summit in London, 16th April 2008.

What better way to grab the attention of your CEO! If you're looking for a way to captivate the minds of your senior management, or a way to motivate your team, look no further. And not only will they hear about it, but so will the rest of the business world! Winners will be highlighted and promoted across our events and in the quality media across the US, Europe and beyond.

To identify and assess your entries, IQPC has assembled a prestigious group of experts and leaders. All renowned for their years of experience and leadership, this independent judging panel is ideally placed to pick out the shining stars of innovation.

So don't hesitate! The deadline for submissions is 13th February, 2008. Once the judges have gone through the difficult process of selection, the top four entries in each category will be announced as finalists at the start of the year.

Who can enter?

You can! Whether you're a huge multinational corporation or an SME, a military barracks or a hospital, a small department or vast business unit, So long as your project has had a significant impact on your business, we want to hear from you. The awards are open to projects in all countries

How to enter for an award

Entering couldn't be easier! This year you'll find the process smoother than ever before. There are only 3 simple steps between you and the chance to take home a prestigious Excellence Award.

3 Easy Steps To Apply

1) Fill out the administration form. Download the admin form here
2) Gather your documents supporting your application.

3) Email your admin form and supporting documents to awards@iqpc.co.uk. All documents should be less than 2MB

And to make the judging process more transparent we've introduced a clear set of criteria that applies to each category. Click here to view the judging criteria that will be used to judge this year's Excellence Awards.

Click here for extra entry guidelines for Best Operational Excellence Project in Financial Services

Any questions? Call us on +44 (0) 20 7368 9375.

Application categories

Individual Awards:

Master Black Belt of the Year
Deployment Leader of the Year

Programme Award:

Best Improvement Programme
Best Start Up Programme

Project Awards:

Best Project Contributing To Innovation (Sponsored by George Group)
Best DFSS Project
Best Process Improvement in Service and Transaction Project
Best Process Improvement in Manufacturing Project (Sponsored by Minitab)
Best Fast Track Project (Completed projects under 6 months )
Best Operational Excellence Project in Financial Services (Sponsored by Venturehaus)

ISSSP's IQ Award for Recognition of Leadership in the Community

This award is only open for members of ISSSP's Leadership Circle, selections will be made by the executive board of ISSSP who will choose the individual they feel has contributed the most to the community in 2007.

No applications will be taken by IQ for this award

Process Excellence Awards Judging Panel

IQPC is proud to work with a selection of some of the most experienced practitioners within the Lean, Six Sigma and Process Excellence community. These awards are judged by the industry for the industry and we are delighted that our judging panel for the 2008 Excellence Awards programme have kindly agreed to give their time to help us select the winning entries for each category. The Judging Panel includes:

Pankaj Agrawal, Global I&CIM Director, Delphi
Louis Relvas, IC&M Deployment Manager Europe, Delphi
Jeff Ayland, Director Business Excellence, Novellis
Howard Miller, Lean Six Sigma Deployment leader, HSBC
Neil Bannerman, Director Business Transformation, Scottish Power
Sarah Tognarelli, Director Six Sigma, Credit Suisse
Adrian Dunn, Global Work-Out Manager, BP
Peter Evans, Director Quality & Operational Excellence, Virgin Media
Graham lewis, Lean Manufacturing Manager, Tenneco Automotive
Peter Cullen, Area programme Manager, Europe, Starwood Hotels
James Lawther, Head of Process Excellence & Infrastructure, Capital One
Brian Monakali, Senior Manager: Lean Six Sigma MBB, Lonmin Platinum
Ravi Rao, EMEA Project & Process Excellence Leader. Honeywell
Paul Donstschuk, Quality Director, GE Money Home lending
Liz Taylor, Senior MBB, Ingram Micro
Melinda Filton, MBB for Design Operations, Sun Chemical
Paolo Soncini, MBB Europe, Sun Chemicals

The Judging Process

Judges will review power point presentation entries to select finalists.

Finalists will be required to meet judges for a presentation and Q&A session on Tuesday 15th April 2008, at the QEII Conference Centre, London. Please note, attendance to this interview stage is necessary to win an Award.

A pair of judges will be allotted to each category. No judge may judge his or her own company.

Rules regulations & procedures for entry submissions

To be considered for the 2008 Excellence Awards, your entry needs to meet the following requirements:

1) The entries must be received by 11.59 pm GMT, 13th February, 2008. We are unable to accept late entries. The contact person listed on the application submission form will be contacted via email upon receipt of your entry.

2) All entries must contain no more than 15 slides and follow the guidelines given in the application submission form.

3) The admin form must be complete and contain the signature of the entrant.

4) All applications must be made in English. For each category you wish to be considered, you must complete a specific category application.

Entries should be emailed to awards@iqpc.co.uk, if you have any problems sending us your entry do call Amanda Jenkins on tel: +44 (0) 207 368 9300.

Entries should be emailed to awards@iqpc.co.uk, if you have any problems sending us your entry do call Amanda on tel: +44 (0) 207 368 9300.

All contents of each application are confidential. Each judge has signed a nondisclosure agreement and is required to return the entries to IQ when they are finished.

2008 Awards Ceremony Date/Time

Winners of the 2008 Excellence Awards will be announced during a gala ceremony/dinner on 16th April, 2008 at approximately 7:30pm at the QEII Conference Centre. The ceremony is held in conjunction with the 2008 Summit. Register to attend the conference and dinner.