Agenda at a Glance

Pre-Conference Workshops: 15th April 2008

9.00 - 12.00 Workshop A: Integrating Lean Six Sigma Inside Your Organisation: Delivering Improved And Accelerated Services At Lower Cost

George Group (now A Part Of Accenture)

9.00 - 12.00 Workshop B: Successful Strategy Deployment For Lean Transformation

Lean Horizons Consulting, LLC

9.00 - 12.00 Workshop C: ISSSP Leadership Circle: Performing Six Sigma On Your Six Sigma Deployment

ISSSP

12.00 - 3.00 Workshop D: Using Systems Thinking To Connect Your Organisational Processes

Alstom Power Service

12.00 - 3.00 Workshop E: Creating Six Sigma Leaders: How Do You Move Beyond Process Improvement To Change Leadership?

Pivotal Resources

12.00 - 3.00 Workshop F: The World Your Way: Conviction Management For Lean Organisations

Fujitsu

3.00 - 6.00 Workshop G: Successful Change Agents Make Change Succeed!

Miragroup

3.00 - 6.00 Workshop H: Integrating Lean And Six Sigma For Both Continuous And Rapid Improvement

Catalyst Consulting

3.00 - 6.00 Workshop I: Developing Your Core Processes To Meet Your Business Strategy

Oakland Consulting & Client

09.00 - 6.00 Workshop J: Effective Shop Floor Production Management Simulation Workshop

Westfield Sportscars Ltd

Main Conference Day One: 16th April 2008

7.30 Registration & Coffee

8.20 Chair’s Opening Address

8.30 Achieving Operational Excellence Through Efficient Process Management

Lena Olving
SVP Process Excellence & Total Quality
Volvo Cars

9.00 Making Business Excellence A Strategic Business Priority

Estelle Clark
Group Business Assurance Director
Lloyds Register

9.30 Delivering Lean IT Service

Phil Falato
Practice Head, Lean Solutions Group
Fujitsu

10.00 An Audience With Dan Jones

Interview Facilitated By

Roger Camrass, Fujitsu

10.45 Morning Tea And Networking

11.15 Making Process Excellence Lean And Effective

Dr Ian Cox & Dr Malcolm Moore, Business Process Analysts, SAS Institute & client

12.00 When Lean Six Sigma Isn’t Enough: Making The Most From Lean Six Sigma As A Vehicle For Transformation

Nico Alonzi
European Director
George Group (now part of Accenture)

12.30 Day 1 Keynote Presentation

Introduced and moderated by George Group (now part of Accenture)

Tim Smit
CBE, CEO
The Eden Project

1.15 Lunch & Networking

Exclusive keynote lunch with Tim Smit, hosted by George Group

STRATEGY 1: Creating an Operational Excellence Programme

PEOPLE 1: Leadership, Development & Talent Management

ROOM FOR IMPROVEMENT 1: Sustaining Process Excellence

2.15 Successfully Transforming The Business With Lean Six Sigma And Operational Excellence

Neil Bannerman
Director Business Transformation
ScottishPower Energy Retail

2.15 Certification: A Means To Help The Achievement Of Exceptional Standards In Six Sigma

Bill McIntyre
Six Sigma Manager
BSI Management Systems & client

2.15 Meaningful Maps: Do You Understand Your Processes Or Are You On A Journey Without A Map?

Chris Clenton
Senior Manager Process Documentation
Royal Bank of Scotland

2.55 How A Process Improvement Methodology Can Rapidly Move You Towards Operational Excellence

Gordon McNeil
Head of Capability Improvement, Sellafields
BNFL

2.55 Inspiring People To Make The Change: Creating A Mind Shift In Your Organisation Through Process Leadership

Carl Halford
Head of Process and European Project Management
Ikon Office Solutions

2.55 Sustaining Real Business Change: Maintaining Long-Term Improvements After Project Completion

Mark Johnson
Programme Manager, Retail Change
J. Sainsburys

3.55 No More Heroes: Reaching Operational Excellence Through The Involvement Of People

Alan Noble
Managing Director
Venturehaus

Mark Ellis
Senior Managing Director, HR
Bear Stearns

3.55 Developing Core Skills In Your BBs And MBBs In A Way That Makes Them Ready To Take On Key Leadership Roles In The Business

Brian Monakali
Senior Manager Lean Six Sigma MBB, Lonmin Platinum
South Africa

3.55 Next Generation Process Improvement Evolving To The Enterprise Improvement Model

Ian McMorrough
Director Process Improvement EMEA
Rockwell Automation

4.35 Using Operational & Visual Management To Excel In Operational Excellence

Merel Ritsma
Managing Director
Six Sigma & Lean Merits

Andre Julien
Manager Competence Center Process Management & Improvement
ING Bank

4.35 Creating A Competent Workforce Tailored To Future Demand

Juergen Mees
Head of Business Excellence, Six Sigma Programme Manager
T-Mobile

4.35 Customising Global Deployment Of Operational Excellence For Sustainable Change

Chris Driscoll
Associate Director Corporate Quality Assurance
Amgen

5.15 Linking Operational Problems With Strategic Frameworks For A Joined Up Approach To Business Excellence

Liam Palmer
Senior Manager
HSBC Bermuda

5.45 Chairman’s Close & End Of Day 1

6.30 Pre-Awards Champagne Cocktail Reception

7.30 Process Excellence Awards Ceremony & Dinner (FREE For All Delegates)

Main Conference Day Two: 17th April 2008

8.00 Coffee & Registration + MBB Breakfast Circle, ISSSP

8.50 Chair’s Welcome To Day 2

9.00 Day 2 Keynote Address

Introduced by: Dan Quinn, President, Rath & Strong

Lord Sebastian Coe
KBE, Chairman
LOCOG

10.00 Unlocking The Secrets To A Successful Lean Transformation

Mark DeLuzio
President and CEO,
Lean Horizons Consulting LLC & client

10.45 Morning Tea & Networking

11.15 Being The First Choice For Our Customers: How First Choice Is Changing The Company

Introduced by Emer Gracie, Vice President, Rath & Strong

Holger Winklbauer
Managing Director First Choice
Deutsche Post World Net

11.45 Implementing Training In Lean Without Specific Projects To Increase Initial Success

David Hampton
VP
Rath & Strong

12.00 Going From Process Excellence To Business Excellence

Steve Towers
CEO
BPM Group

12.30 Lunch & Networking

STRATEGY 2: Strategic Process Management

PEOPLE 2: Culture Change and Behavioural Management

ROOM FOR IMPROVEMENT 2: Innovation & Growth

1.30 From Functional Thinking To Process Thinking

Christian Matei
Business Transformation Champion
Alstom Power Service

1.30 Influencing Your Leadership Teams To Understand, Support And Model The Change In Culture Delivered Through A Lean Or Six Sigma Programme

Peter Evans
Director of Quality & Operational Excellence
Virgin Media

1.30 Creating A Process For Innovation Within The Process Excellence Framework

Luis Relvas
IC&M Deployment Manager, Europe
Delphi

2.10 Creating An Operational Strategy That Works Across An Entire Organisation: Implementing A Common Operational Platform

Justin Chapman
SVP
Northern Trust

2.10 Creating A Culture Of Continuous Quality Improvement

Baudouin Michelet
VP & Head of Quality Improvement
UCB

2.10 Using Process Management & Six Sigma In Your R&D Functions To Support Innovation

Martin Rowlands
Global R&D Manager
Dow Corning

2.50 Lean And BPM Based Approach For Business Optimisation

Evin Köse
VP Process Management
Finansbank

2.50 Real Life Change Management: Embedding A Culture Of Excellence Into An Existing Workforce

Julian Turner
MD
Westfield Sportscars Ltd

2.50 TRIZ Instruments For Systematic Innovation

Gaetano Cascini
President
ETRIA (European TRIZ Association)

4.00 Using A Process Maturity Model To Define And Structure Your Process Excellence Programme

Adam Bennett
Director Business Process Improvement
Network Rail

4.00 Do It Now, Do It Right And Sustain: Process Excellence Through Nontraditional People Management Practices

Alan Harrison
Director Business Improvement & Global Lean Champion, Weir Clear Liquid Division
The Weir Group Plc

4.00 Six Sigma And The Growth Agenda

Liam Mcgrath
Six Sigma Leader
Royal & SunAlliance

4.40 Using Six Sigma And BPM For Strategic Growth

Roger Cliffe
Quality Director
Vodafone

4.40 Proven Ground Rules For Successful Change

Christian Bovenkamp
Director Talent & Organisational Development
Bombardier Transportation

4.40 Making Six Sigma Work For You Through Effective Training & A Structured Deployment Strategy

Pierre Bayle
OPEX Programme Manager & MBB Trainer
Whirlpool

5.20 Bringing Process Excellence Through Planning And Executing A Successful Large Scale Deployment

Tom Falcon
Director Strategy & Process Excellence
A.P. Moller – Maersk

5.50 Chairman’s Close & End Of Conference

Post Conference Focus Days: 18th April 2008

9.00- 2.00 Workshop K: BPM Focus Day

BPM Group, HSBC Bermuda & GE Commercial Finance

9.00 - 2.00 Workshop L: Early Starters Deployment Focus Day

Volvo cars, Aorist Consulting & France Telecom Group

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