Day One: Workshops

15th April 2007

Please click on the below to learn more:

Workshop A: Integrating Lean Six Sigma inside your organisation: Delivering improved and accelerated services at lower cost
Workshop B: Successful strategy deployment for Lean transformation
Workshop C: Workshop Cancelled
Workshop D: Using systems thinking to connect your organisational processes
Workshop E: Creating Six Sigma Leaders: How do you move beyond process improvement to Change Leadership?
Workshop F: The world your way: conviction management for Lean organisations
Workshop G: Successful Change Agents make change succeed!
Workshop H: Integrating Lean and Six Sigma for both continuous and rapid improvement
Workshop I: Developing your core processes to meet your business strategy
Workshop J: Effective shop floor production management simulation workshop

Morning Workshops

9.00 - 12:00 Workshop A: Integrating Lean Six Sigma inside your organisation: Delivering improved and accelerated services at lower cost

Harness the 4 key benefits of applying Lean Six Sigma inside your organisation.

Specify value in the eyes of your customer: Value as a function of speed, accuracy and cost
Objectively measure your organisation’s performance: Drive continuous and breakthrough improvement by base-lining your critical processes across departments
Identify, improve and control factors affecting the success of critical process performance measures: Eliminate any waste and variation you discover along the entire value stream
Sustain your ROI: Building a process flow and control system to imbed the solution into your organisational culture
Achieve better services faster, and at lower cost, using the Lean Six Sigma DMAIC methodology.

Nico Alonzi
European Director
George Group (now a part of Accenture)

9.00 - 12:00 Workshop B: Successful strategy deployment for Lean transformation

This workshop will give participants insights into the techniques for converting strategic business objectives into reality. All Lean transformations need to drive for breakthrough performance through results-oriented business processes. It will explore the anatomy of a good strategy deployment plan, and the relevant ties to aligning Lean initiatives, including the use of the Deming cycle, or Plan-Do-Check-Act. Metrics will be discussed as those tied to strategy deployment as well as those tied to daily management (Key Performance Indicators). Strategy Deployment is essential for every successful Lean transformation.

Key learning points will be explored:

Importance of strategic deployment in a Lean transformation
Elements of strategic deployment including:
- Breakthrough objectives
- Annual improvement priorities
- Breakthrough targets
- Use of multi-functional teams
Benefits of strategic deployment
Examples of strategy deployment

Mark DeLuzio
President and CEO, Lean Horizons Consulting
LLC

9.00 - 12:00 Workshop C

Workshop Cancelled

Afternoon Workshops

12.00 - 3:00 Workshop D: Using systems thinking to connect your organisational processes

Systems thinking is an effective way of delivering increased value projects through an awareness of the entire cause and effect relationships within your organisation. Change your mindset to deliver more strategically founded projects. Through a series of practical exercises, re-orientate yourself from a functional to systems approach to organisational management.

Analyse why businesses often act in a problem-solving mode
Discover if you can train a marathon body for a sprint race
Map the organisational journey: A practical exercise in applying systems thinking to your own organisation
Practical takeaways – what to do when you get back

Christian Matei
Business Transformation Champion
Alstom Power Service

12.00 - 3:00 Workshop E: Creating Six Sigma Leaders: How do you move beyond process improvement to Change Leadership?

Six Sigma will never be a truly integral part of your organization until leaders adopt and apply it. Making them GBs is not enough, it requires translating Six Sigma concepts into methods that are essential for, and flexible to, the demands of 21st Century leadership. In this session, respected consultant and author Pete Pande provides a model for "Six Sigma Leadership" that adapts (and even contradicts) process improvemen"Change Leadership."t principles, embracing a more ambitious vision of

You'll learn:

Why Six Sigma is hard for leaders to apply and how to make it relevant to their role and challenges
The seven "Powerful Paradoxes" that can turn Six Sigma into practical leadership methods
How to help leaders look beyond Six Sigma projects to enhance their strategic "Change ROI"
When and how to move beyond the boundaries of your Six Sigma programme to engage with business leadership
You'll develop a plan to engage your leaders in a more robust application of Six Sigma. All attendees receive a copy of Pete's newest book The Six Sigma Leader.

Pete Pande
President
Pivotal Resources

12.00 - 3:00 Workshop F: The world your way: conviction management for Lean organisations

Many organisations are looking to adopt Lean, borrowing practices from the Lean pioneers - but many are not getting the results they really wanted. It is Fujitsu’s view that the successful adoption of Lean means departing from the path of adopting “best practice” and committing to the path of what’s right for your business. This means defining the essence of Lean and then building the toolkit to support the organisations needs, addressing both the big, obvious issues as well as creating the environment to drive continuous improvement. Genuine Lean can feel like a leap of faith for managers – moving away from managing symptoms towards investing in the way work gets done. This challenges the common trait of “hero management” and replaces it with conviction management.

This workshop will consider these issues and looks at how to tackle these challenges through:

An architecture for delivering Lean
Leadership and management commitment
Measuring what matters

Ella Bennett
HR Director and Programme Director for Fujitsu’s Lean programme

Phil Falato
Practice Head
Fujitsu’s Lean Solutions group

Evening Workshops

3.00 - 6:00 Workshop G: Successful Change Agents make change succeed!

The ability to make successful change happen is key to the success of every organisation, but not every person involved in change is a good change agent. This workshop will work through the attributes that make a good change agent, and then challenge participants to self assess their change capabilities. Sue will help participants to interpret the results of the self assessment and target areas for selfimprovement.

Participants will take away:

How to use this approach when assessing their teams and the organisation
An understanding of what makes a good change agent
Strategic methods to improve change within your organisation

This workshop is for anyone who is involved in changing their organisation, not just change leaders.

Sue Tan
CEO & Dave Backholer, MD
Miragroup

3.00 - 6:00 Workshop H: Integrating Lean and Six Sigma for both continuous and rapid improvement

In this workshop Catalyst will introduce their Kai Sigma approach to Process Excellence, designed to accelerate improvement and drive business results. Kai Sigma provides both a systematic and pragmatic way for people and organisations to improve performance. Its key concepts and principles are supported by a comprehensive tool-kit enabling people to use the appropriate tools and techniques to solve the problems they are tackling. Participants will learn:

How to bring out the best of both worlds: Using Six Sigma to increase quality and reduce variation, and Lean to cut waste and boost efficiency in processes
Practical ways to get Lean and Six Sigma to work together in the same framework
How to use a workshop based approach to accelerate the different stages of the DMAIC process
How to leverage the Define and Control stages of DMAIC to better define and sustain Lean Six Sigma results

John Morgan
Director
Catalyst Consulting (Author of ‘The Lean Six Sigma Improvement Journey’) &

Martin Brenig-Jones
Director
Catalyst Consulting

3.00 - 6:00 Workshop I: Developing your core processes to meet your business strategy

This practical workshop will introduce you to the essential skills needed to deploy industry best practices in the development of a strategic approach to process improvement and management.

During this session you will explore and take away tools to:

Take an organisational strategy and translate it into operational strategy
Develop a clear understanding of what needs to be done to deliver on this strategy
Create clear action plans for departments and individuals to deliver improvements
Unlock the value in your Process Excellence projects by ensuring the results really do meet the top priority business objectives

John Forrester
Executive Director
Oakland Consulting & client

Full day Master Class

9.00 - 6:00 Workshop J: Effective shop floor production management simulation workshop

In this workshop Julian will first give attendees an insight into Westfield operations, followed by a practical application to their own working environment.

Part 1: Introduction to Westfield culture & lessons learnt

The Westfield production environment in December 2006
Running Westfield with no changes
Running Westfield and introducing changes to smaller batches, stock control, stock turnover, quality control, self certification and master scheduling

Part 2: Increasing efficiency in your company

Comparison against your company: Discussion of the challenges, the lessons learnt and key take-aways
Reviewing the production process and creating a model for top performing efficiency
The importance of continual monitoring of cash, stock, delivery and customer satisfaction through each stage

Julian Turner
MD
Westfield Sportscars Ltd

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