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9th Annual Process Excellence Summit London
Align Strategy, People and Innovation to ensure Process Excellence has a real impact on your business goals
April 15 - 18, 2008 · Queen Elizabeth II Conference Centre, London, UK


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Post Conference Focus Days: 18th April 2008

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18th April 2008

Please click on the below to learn more:


Workshop K: BPM focus day

9.00 - 11.00: From process improvement to process management

  • Using BPM to progress your process improvement programme
  • How to re-orientate your focus from functional to process orientated
  • Embedding accountability across each department to increase impact on cross organisational processes
  • BPM & SOA: Supporting business performance management through an exceptional IT infrastructure

Steve Towers
CEO
BPM Group

11.00 – 12.00: Case study: Linking Lean, Six Sigma & BPM for a more strategic approach to Six Sigma

  • How BPM and Six Sigma go hand in hand in the GE improvement culture
  • Using Business Process Improvement to build a more efficient and streamlined organizational process

Stephen Dawes
Head of Quality
GE Commercial Finance

12.00 – 2.00: Using process engineering to take the business to a new understanding of profitability and capability management

This interactive workshop will walk you through innovative uses of Process Excellence across the company that will help to really drive forward business growth and profitability.

  • Focusing on finance and profitability: Working in partnership with your finance team
  • Planning for future business growth: Increasing the capacity of your business
  • Using process re-engineering to drive innovation and achieve increased profitability
  • Understanding the different ways to increase profitability for your business

Liam Palmer
Senior Manager
HSBC Bermuda


  • Workshop L: Early starters’ focus day

    9.00 – 10.00: Intergating Lean and Six Sigma into your Process Excellence programmes

    • Running Lean Six Sigma Kaizen events: Running a Black Belt mega project in one week (4-6 weeks pre-work)
    • Making Six Sigma part of the daily business

    Geert Devos
    MBB & Continuous Improvement Leader Manufacturing Europe
    Volvo

    10.00 - 1.30: Sustaining long-term process improvement in your business

    • Compare and contrast a ‘typical’ and an ‘atypical’ implementation, the results and sustainability achieved in the short and longer term
    • Compare and contrast cultural differences between the two (‘typical’ and ‘atypical’)
    • Compare and contrast industry differences between the two
    • Compare and contrast management behaviours and actions
    • Identify key criteria and actions for success based on the above
    • Assess your own programmes against the key criteria and actions

    Rod Thorogood
    CEO
    Aorist Consulting

    1.30 – 2.00: Initiating and developing a culture of process performance: A case study from HR

    Based in the HR department, Jean-Bernard will share with you his experience of starting a Six Sigma programme in an environment new to the concept.

    • Deploying Six Sigma in new business areas: The challenges and opportunities
    • Getting buy-in and acceptance from non-process orientated HR teams (employees and operational managers)
    • Enabling a customer driven culture and getting people to think differently about value

    Jean-Bernard George-Roux
    Senior Performance Manager, Corporate HR
    France Telecom Group

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